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Intercom MCP — Auth Setup

Intercom uses access tokens to authenticate API requests on behalf of your workspace.

1. Get your credentials

  1. Open the Intercom Developer Hub for your workspace (opens Intercom — we never see your token)
  2. Navigate to Your Apps and select your app (or create a new one)
  3. Under Authentication, copy your Access Token

2. Set environment variables

macOS / Linux — add to ~/.zshrc or ~/.bashrc:

export INTERCOM_ACCESS_TOKEN=YOUR_ACCESS_TOKEN_HERE

Then run source ~/.zshrc (or open a new terminal).

Windows — run in Command Prompt (then restart):

setx INTERCOM_ACCESS_TOKEN "YOUR_ACCESS_TOKEN_HERE"

3. Verify

npx claude-skills doctor

You should see ✅ next to the Intercom MCP entry. If you see ❌, confirm the token is set: echo $INTERCOM_ACCESS_TOKEN.

4. Restart Claude Code

Quit and reopen Claude Code (or run /mcp list inside Claude Code to confirm the Intercom MCP appears).