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Freshdesk MCP

by Freshdesk · Customer Support

Source

Manage Freshdesk tickets, contacts, agents, and knowledge base articles.

Works with:Claude CodeCursorWindsurfOpenCode
ticketscontactsknowledge-basereadwritesearch

Install

Run this command in your terminal:

claude mcp add --transport stdio mcp-freshdesk -- npx -y freshdesk-mcp

Before running, set: FRESHDESK_API_KEYFRESHDESK_DOMAIN

Authentication

API key

Required environment variables:

  • FRESHDESK_API_KEY
  • FRESHDESK_DOMAIN

See the setup guide for step-by-step instructions on obtaining these credentials.

Official Freshdesk MCP.

Skills that use this MCP

Freshdesk Automation

Freshdesk automation creates and updates tickets via the Freshdesk MCP.

required

Freshservice Automation

Freshservice shares API patterns with Freshdesk; the MCP covers both surfaces.

enhanced

Links

Official source Auth setup guide